Category: Writing

How To (Actually) Make Money Writing Online

From 2020 to 2023, I helped run a multi-million dollar newsletter called Trends, which is the sister-publication of another even bigger newsletter called The Hustle.

While there, I had the chance not only to see behind the scenes of a successful media company, but also to help literally write the book on how 7-figure newsletters make money, interviewing leaders at other major publications like Axios, Buzzfeed, The New Yorker, Morning Brew, Motley Fool, Washington Post, and more.

I’ve also talked to lots of people you’ve never heard of, who still make 6- to 8-figures each year on their writing.

Do you want to know what they all have in common? It’s NOT a big audience, a fancy website, or even very good writing.

The people who make the most money from their writing understand one simple business model…

…Oh, and by the way, this works for different kinds of media too. Podcasters, TikTok-ers, Instagram influencers, and more – the ones that make money all do it by adhering to the same simple framework.

Here it is – there are three ways to make money from media:

  1. Free products: Monetized via ads and affiliate deals
  2. Low-cost products: Known as “front end” products, these are typically $100 or less (cheap enough to be an impulse buy) and designed to reach large audiences.
  3. High-price products: Known as “back end” products, these are typically $500 and up (can go all the way up into the many thousands of dollars). Because of their price, they’re often designed for much more narrow audiences.

That’s it.

Anyone who’s making serious money is doing it through one or more of those 3 levers, whether they realize it or not.

And that’s the problem – big companies understand that this is how the model works, but a lot of smaller creators or media startups don’t realize that this is the game they’re playing. They feel like they’re taking shots in the dark.

On their own, any of the three can be a multi-million dollar business. You can also mix and match them. For example, 1440 makes money from ads alone, The Browser has both free and low-cost subscriptions, whereas The Motley Fool uses all three.

Once you understand how these pieces fit together, you’ll have a much easier time deciding what to create, and when.

I like to think of it as a bullseye.

Here’s how it works…

Each ring of the bullseye represents one of the three monetization methods (free, front-end, and back-end).

The size of the circle correlates to the breadth of the audience that you can capture with that product. The depth speaks to how detailed and specific your content has to be at each stage.

Let’s break down each…

Free Products

When I say “free products” I’m talking about media properties you run that your audience can access for free.

For writers, this is primarily free newsletters and blogs. But it can also be free YouTube channels, podcasts, Twitter accounts, etc. – really anywhere you can build an audience and place ads.

To keep things simple, let’s just use the example of a free email newsletter.

Your free publication represents the outer ring of your bullseye. It will always be your biggest audience because it has the lowest barrier to entry. There’s no cost, and people don’t need to love you to subscribe. They just need to be somewhat interested in your work.

Because of the broad reach, the content will be fairly broad too. You can typically cover several different topics if you want, and the depth of coverage doesn’t have to be super deep.

There are two ways this free audience can make you money:

  1. Showing them ads & affiliate deals
  2. Selling your paid (front- and/or back-end) products to them

Important: When it comes to your free audience, bigger doesn’t always mean better.

I’ve seen publications with 1k highly targeted subscribers make 6-figures a year. The Newsette did more revenue with 500k readers than Morning Brew did with over a million.

The key is understanding what makes an audience valuable. There are three factors that contribute:

  1. Size: How big is the audience?
  2. Trust: Are they taking action based on what you say?
  3. Budget: How much do they have to spend?

You basically need two of the three for a valuable audience. Of those, No. 3 is the most important, since it dictates everything else (e.g. the kinds of advertisers you can work with, the products you can create/sell, etc.).

But if you have any two, you’re ready to start monetizing a free publication.

Affiliate ads are typically the easiest place to start. Or you can sell direct advertising to brands, or develop paid products for your audience to buy. Speaking of, let’s take a look at those…

The Basics of Paid Media Products

There are two types of paid media products – front end and back end.

The difference between them is their cost, as well as the depth, specificity, and value of the content you create. We’ll look at the particulars of each below.

For now, just know that both can be sold on either a one-off or subscription basis. The main benefits of subscriptions are that they create recurring revenue for your business, and they can scale in a way that other media can’t. But they also typically require you to continue creating new content over time, which can be tough. You’ve got to weigh your ability to do that when thinking about how to structure your offer.

Front End Products

The so-called “front end” products are paid products that are typically priced in the $50-$100 price range – cheap enough to be an impulse buy.

Most often, these are something like a short course, downloadable guide, or paid newsletter. But they can be other things too – a book you sell, images you license, even subscription apps or software. The distinguishing feature is that the price is in that impulse zone under $100.

Because they’re paid, the potential audience is narrower than your free product. But because the price is somewhat low, the aim is typically to reach several thousand customers (at minimum).

The content also tends to be more in-depth than whatever’s provided at the free level.

For example, at The Hustle, our writers reported on tech and business news every day in quick, pithy pieces (typically 150-250 words). That was the free newsletter. Our paid newsletter, Trends, offered deeper coverage specifically focused on emerging business opportunities for startup founders (usually in a longer format, and with much more data, insights, etc.)

Millions of people could subscribe to The Hustle because they enjoyed general business coverage. But Trends was for a narrower group that wanted to go deeper – people actively trying to build businesses.

In a similar way, your front-end product will be a paid solution that you know a sub-set of your free audience is interested in.

There are two big mistakes people make with front-end products:

1) Pricing: People often price these willy-nilly. For example, at Trends, we priced the subscription at $300 for the year because we didn’t know any better.

That price point is kind of a no man’s land – you don’t know if you’d earn more by dropping the price (going after a bigger audience) or increasing it. So stick to $100 or less on your front-end product unless your audience is big enough to do proper A/B tests.

2) Value Prop: The bigger problem people face is not getting clear on the value prop. SO many creators offer a “paid” tier which is just more of the same kind of content they give away for free. It often goes something like this…

“Welcome to my newsletter. You’re on the free plan, which is just one email per week. But if you sign up for my patreon, you’ll get two emails per week, plus access to the archive.”

DONT do this.

The problem here is that you’re not really offering anything unique to the reader. Just more of the same. If they do sign up for the paid subscription, they’re often only doing it because they like you as a personality, and that’s not a sustainable way to do business.

Instead, use your relationship with your free audience to figure out what their main frustrations and pain points are (the valuable ones you can solve), then solve those with your paid products.

Back End Products

Much more specific, much deeper coverage, and much more expensive.

Back end products typically start at $500-$1000 and can go up into the many thousands of dollars per year.

How, you ask?

Well, back-end products are typically very focused on value creation. Think insider-business know-how, or industry data. They can even be high-end consulting packages, or expensive live events.

What ties them all together is that they’re typically focused on helping customers make money, save money, or save time. That’s why they command a high price.

For example, James Altucher has several back-end newsletter subscriptions that run $4-$5k+ each year. They’re focused on specific stock trading strategies he’s developed, and the allure for buyers is that one great trade can return many times what the newsletter costs them.

In a different example, Industry Dive licenses content to other companies for thousands of dollars a year. They also have custom research services they offer. Companies know they’re saving tens- or even hundreds of thousands of dollars not having to create the content themselves, and they believe it’ll help them attract more customers, so they’re willing to pay.

Your back end products will always have the narrowest audiences, so it’s important to price them high enough that they can make money with relatively few subscribers (often <1% of whatever your free audience is).

Pulling It All Together

Generally speaking, your free product sells your front-end, and your front-end sells the back-end, so that the whole system is set up to attract free readers and gradually convert the most dedicated ones to high-paying customers.

You can have multiple free, front- and back-end products if you like.

The most important thing is to know that you’re not obligated to have any of them. This model is a choose-your-own adventure.

For a long time, Morning Brew did tens-of-millions with just free products. On the other end of the spectrum, someone like Kevin VanTrump makes millions on just a paid newsletter about corn and soy (there’s a free trial, but no permanently free subscription).

A really robust media company, like Motley Fool or Agora might look something like this…

When you know how the model works, you can pick the pieces you want and spend less time guessing.

Wrapping Up

So that’s it.

Obviously, there’s a lot more that could be said about the nitty gritty of pricing, growth, content strategy, technology, and more.

But you now know the model used by all media companies to thrive.

Dive deeper into this site for case studies that show this model in action.

A Mistake I Made

Back in the spring of 2021, I published a Twitter thread about some research I’d done on 7-figure newsletter companies.

I had been lucky to get unprecidented access to leaders in that industry, and over the course of about six months, I’d boiled down the business model in a way no one had really shared up to that point.

Newsletters were very popular, and the tweet spread fast.

A friend at the time recommended that I publish another thread. And another, and another. One a day for the next 30 days or so, in order to ride the wave, build my Twitter following, and establish my name as a go-to resource in the field.

It would have been easy enough. I had 500+ pages of edited insights, plus hundreds more in interview transcripts, P&Ls, and more.

In about twenty minutes, I wrote an outline of what the publication schedule would look like.

The first few days went well, I was stacking followers like never before. But then two things happened:

  1. I hit a day where I didn’t feel like writing, and
  2. I worried, “What if I run out of things to say?”

That was two years ago, and in a lot of ways, my career went on pause that day.

I’ve continued to work (a lot). And learn. And publish in other places.

But my personal audience-growth (especially on that topic) mostly stalled, and I still haven’t worked my way through that original list of 30 threads. And now I think that was a mistake.

Giving in to number one is always a mistake. Any pro knows that.

But number two was more complex.

Because in a weird way, it became a self-fulfilling prophecy. I was worried about running out of things to say. So I didn’t say anything. And the effect was the same, except now, my research isn’t out in the world working for me like it could. And I’m also sort of stuck, because I can’t possibly move on to anything new until I get this out in the world.

Don’t feel too bad for me. The last two years have been fun.

But the lesson is an important one: It is both selfish and self-destructive to hold back your ideas just to make them last longer.

If I were giving advice to my younger self, I’d say, “Do the opposite.”

Share a little more than you think you can sustain.

Not only will that help strengthen your creativity muscle. But staying out at the leading edge of your content ideas will help ensure that you can continue to evolve and reinvent yourself as the situation demands. Whether that’s because the industry changed, or because you find something you’re more interested in.

This game, of audience building and idea-sharing for money – it’s all about movement. You need to stay moving. Stay curious. Stay publishing.

As in life, stagnance is death.

Go Re-Write Your Tagline Now

Agora does an estimated $1B per year in income across a range of one-off and subscription info products.

Evaldo Albuquerque is one of their best copywriters. His sales letters have driven ~$120m+ in business.

He wrote this great book on the framework he uses to write killer copy.

In it, he says that the foundation is built on one specific thing:

The single most important thing you can do when you write a sales letter is to make the reader believe that:

This new opportunity is the key to their desire and it’s only available through my new mechanism.

As soon as I read that, I was struck by how many newsletters and info-products miss the mark when we try to hook subscribers.

Because doing this means you need to get clear on two things:

  • What’s genuinely unique about your newsletter?
  • And what is it that your readers truly desire?

How many of us can say we’ve really done this?

Substack is the first thing that comes to mind. Because all the landing pages are roughly the same by design, the only thing that could possibly set a newsletter apart is the title/description.

Here are the landing pages of 3 random Substacks:

Notice anything?

All of these focus mostly on what the writing is about. Not what the prospective reader desires, or what makes the newsletter different from anything they’ve ever seen before (even in similar genres).

That’s not a knock on these writers. As the screenshots show, several of these have thousands of paying subscribers. So something is working.

But I’m left wondering how much bigger the audiences could be if more of us tried Albuquerque’s method.

I say “us” because even huge newsletters are not immune to this. Check this out. Here are the landing pages for a handful of the most popular free tech/business newsletters.

Yikes.

Okay, so the first thing we should say is that there might be a reason these are all practically identical:

They work!

These are all big publications with audiences ranging from ~100k to 4m+. They’ve all got smart teams split-testing their home pages, and optimizing for what performs.

So we’ll give ’em that.

It’s also worth pointing out that when a reader lands on one of these pages, they’re typically not simultaneously looking at all the others. So in that moment, the hook might truly seem unique and enticing.

But you have to admit that when you stack ’em up next to each other, it’s a little…

Can we do better?

If we look at this through Albuquerque’s model, it seems like we’ve all (as an industry) decided that the only thing readers want is to “get smarter,” and they want to do it in 5 minutes or less.

Obviously, readers’ desires go far deeper than that.

Ads come closer to capturing this. Because they have to. An ad is competing way harder for your attention out there in the wild. So the hooks on high-performing ads are worth looking at.

For example, readers don’t just want to be smarter. They want to be perceived as smarter by people they respect.

They also want to be on the inside…

But really, I think most of us could afford to think a lot more about this.

What is it your readers actually desire? What’s truly different about your newsletter that represents a “new opportunity” for them to get the thing they want? Why is it that they can only get it with you?

Answering these won’t just help you land more readers. It’ll improve your newsletter (or book… podcast… course… whatever!) content.

Mark Twain and the Value of Journals

“If you wish to inflict a heartless and malignant punishment upon a young person, pledge him to keep a journal a year.”

-Mark Twain, The Innocents Abroad

For anyone who has ever been frustrated by their inability to keep a journal, or, after keeping a journal, by the surprising gaps and useless information one finds upon revisiting those pages a few months or years later; For anyone who has ever known this frustration, we have Mark Twain.

When we think of Twain, most of us think immediately of Tom Sawyer or Huckleberry Finn. But during his lifetime, The Innocents Abroad sold more copies than any of his other books. A humorous account of his travels through Europe and the Holy Land, it is one of the bestselling travel books of all time.

Among the many observations he made during the trip, one that will likely resonate with writers of all kinds is that of the difficulty of keeping a journal…

“At certain periods it becomes the dearest ambition of a man to keep a faithful record of his performances in a book; and he dashes at this work with an enthusiasm that imposes on him the notion that keeping a journal is the veriest pastime in the world, and the pleasantest.

But if he only lives twenty-one days, he will find out that only those rare natures that are made up of pluck, endurance, devotion to duty for duty’s sake, and invincible determination may hope to venture upon so tremendous an enterprise as the keeping of a journal and not sustain a shameful defeat.”

-Mark Twain, The Innocents Abroad

Starting a journal is easy. Finishing it is the hard part. What’s more, all the value of the thing is pretty much bound up in the finishing of it. As Twain wryly points out to a young shipmate in his book…

“Yes, a journal that is incomplete isn’t of much use, but a journal properly kept is worth a thousand dollars — when you’ve got it done.”

The same can be said about writing projects in general. They are easy to start, hard to finish, and not really worth anything until you’ve got them done. So the question naturally becomes How do you go about finishing a journal? What is the “right” way to do it?

As with so many things, the answer seems to be “It depends.”

Twain himself tended to keep a single notebook in which he wrote everything from fictional sketches, to shopping lists, to accounts of his travels far and wide. During a single month-long voyage from San Francisco to New York, he filled an entire notebook with his thoughts and observations (the seventh of forty-nine surviving notebooks which scholars still study and transcribe to this day).

Hemingway, on the other hand, spent more than a month shooting big game in Africa (the trip which eventually became The Green Hills of Africa) and wrote nothing but a few jotted notes and a tally of animals seen scribbled on the end-papers of a bird-book he was reading during the trip. His wife, Pauline, kept a faithful account (which is itself worth a read, and can be found along with Hemingway’s own notes inside the Hemingway Library edition of The Green Hills of Africa) which he used while writing Green Hills.

Perhaps your style lies somewhere in between. Perhaps it’s different entirely.

In the end, it seems that great writing can come from just about any kind of journal, so long as the journal is complete from the writer’s perspective and the style of journaling jives with the mind doing the writing.

Hemingway’s Kudu and Quitting Your Day Job

Always as a writer there is the question of whether to keep your day job. Successful writers for generations have been telling aspiring writers to keep their jobs and do their writing on the side. Aspiring writers, myself included, have spent generations ignoring this wisdom.

And then there is Hemingway, who found a sneaky way to give new advice on this, then buried it in the pages of an unlikely source: his 1935 safari tale, The Green Hills of Africa. In it, he says…

Now it is pleasant to hunt something that you want very much over a long period of time, being outwitted, outmaneuvered, and failing at the end of each day, but having the hunt and knowing every time you are out that, sooner or later, your luck will change and that you will get the chance that you are seeking. But it is not pleasant to have a time limit by which you must get your kudu or perhaps never get it, nor even see one.

It is not the way hunting should be… The way to hunt is for as long as you live against as long as there is such and such an animal; just as the way to paint is as long as there is you and colors and canvas, and the way to write as long as you can live and there is pencil or paper or ink or any machine to do it with, or anything you care to write about, and you feel a fool, and you are a fool, to do it any other way. But here we were, now, caught by time, by the season, and by the running out of our money so that what should have been as much fun to do each day whether you killed or not was being forced into that most exciting perversion of life; the necessity of accomplishing something in less time than should truly be allowed for its doing.

-Ernest Hemingway, The Green Hills of Africa

It’s tempting to believe that your day job is what’s keeping you from your writing. That quitting it would offer the long open stretches of time you crave to be creative. Depending on your means, it may.

But when you leave a job behind, you turn over an hour-glass. The grains of sand counting down the days before your work needs to begin paying for itself.

It’s impossible to say for certain whether any particular writer should or should not have a day job, or whether they do or don’t stand a chance of making it. But we can comfortably say that no writer should ever do their work in less time than it ought to take.

Most of the time, when we talk about quitting our day jobs in order to pursue writing full-time, the question at hand is “How quickly can I make money at this?”

But another question, the one Hemingway offers, is “How long should this project take, and can I still afford to give it that if I walk away from my paycheck?”

On the Difficulty of Writing

The most difficult thing about writing is writing something that’s true. I think that if you can write something that’s true, it will always be good, even if it’s not enjoyable. The truth is not always enjoyable. But reading a truth that you recognize has a certain redeeming quality so that even if the story is unpleasant it sticks, because you see your own experience reflected back at you.

Writing the truth is hard because it forces you to be vulnerable, and also requires that you don’t believe your own bullshit. The bullshit I speak of is not comprised of overt lies. Rather, it is the collection of little half-truths we tell ourselves in order to get through each day. I’m not that lonely. There’s still time. The spinach is tasty.

These half-truths are needed to keep from going crazy in a world where the good guys don’t always win, and bad things happen to all sorts of people, and the rules are different depending on how many zeroes there are on your bank balance. They help you to put two feet on the floor each morning, shave, and wear pants when you might prefer to grow your mane long, flip the table, and donkey-kick the guy who’s texting when he should be paying attention to the traffic light.

The half-truths help you to live a civilized life. Hell, they may even help you live a good life, help you hang on long enough to cut yourself a better slice of the pie. But they will not help you to write.

That is why writing is so hard. Because the mindset needed to write honestly is fundamentally different from the one needed to be a card-carrying member of the civilized world. So writers tend to be recluses, the good ones at least. And the better you’ve done at society’s game, the more difficult it is to recognize truths and put them on the page.

That doesn’t mean your writing has to be unpleasant. There is a beauty to truth. When Hemingway writes about winters in Schruns, about skiing in the high mountain country, and about the hillside farms and the warm farm houses with their great stoves and huge wood piles in the snow, it is beauty itself; words of a true admirer, written by someone who knows.

Hemingway’s truth will not be the same as Neil Gaiman’s truth. For Gaiman, the world is full of ghosts and gargoyles, witches and warlocks. Magic exists, and it finds its way onto every page. Hemingway finds magic in an elk hunt at sunrise, but stays well away (certainly outside shooting distance) of anything mystical.

If you don’t believe in dragons, you will not be able to write about them convincingly, no matter how attractive the market-size for fantasy thrillers. So you must know the true truth of the world, as well as the truth of the world as you see it, and you must avoid believing your own lies, and if you can do all that and clear a few hours a day to put words to paper, maybe then you can write something worth reading.

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